Archway Aesthetics: A Med Spa Built in Hospitality
A Las Vegas Med Spa Built on Beginnings in Hospitality & Care, Not Trends
For the founders of Archway Aesthetics, Matthew Retzloff and Dr. Brooke Finger, the inspiration happened long before the doors of their Las Vegas med spa ever opened… back when Matthew was a teenager with an unexpected fascination for The Godfather movies and a curiosity that led him into a small, hidden cigar shop tucked inside a business park.
There was nothing luxurious about the space. But the experience was unforgettable.
The shop owner welcomed him as if he was his most important customer. He patiently walked through every option without judging his age, budget, or the fact that he ultimately chose a single $10 cigar. When thanked for the exceptional service, he smiled and shared a line that would later shape an entire business philosophy:
“I don’t sell cigars. I sell beginnings… the beginning of a celebration, a reunion, a great evening. If I create the best beginning for someone, they’ll come back for life.”
That idea of selling beginnings rather than products, stayed.
Why Archway Aesthetics Exists
Archway Aesthetics wasn’t created because Las Vegas needed another place to get Botox.
It was created because its founder believes that the way you’re treated… the feeling of belonging, of being truly heard, of being genuinely cared for… matters just as much as the treatment itself.
At Archway, every Guest begins with a thoughtful skin analysis. But the real work starts with listening.
What are your goals?
What do you want to feel more confident about?
What matters to you right now?
From there, a plan is crafted together. The providers bring medical expertise. The Guest brings their vision. And throughout the entire process, the intention mirrors that early lesson from the cigar shop: to create the best possible beginning for whatever moment this represents in someone’s life.
Whether it’s preparing for a milestone, wanting to feel refreshed after a demanding season of life, or simply choosing to do something for yourself, Archway focuses on natural results, compassionate care, and hospitality that makes Guests feel valued, never rushed or sold to.
The Meaning Behind the Name ‘Archway’
When the founders began imagining what Archway Aesthetics could be, they asked a transformative question:
What if their med spa could feel more like a hospitality experience?
They envisioned a space designed by architects, warm, inviting, and intentional rather than clinical. They imagined hiring highly skilled aesthetic providers, then layering in hospitality training so guests would feel cared for not only clinically, but emotionally, including needs that aren’t always spoken aloud.
The name Archway came naturally.
An archway symbolizes a beginning. A moment of transition. A threshold you cross when you’re ready for something new, a boost of confidence, a fresh season, a return to yourself.
It also reflects Archway’s philosophy as a trusted guide. The team isn’t there to sell trends or chase profit. Sometimes that means recommending a treatment. Sometimes it means advising against one. The goal is always to support a Guest’s comfort, confidence, and long-term wellbeing.
Just like that cigar shop owner, Archway doesn’t simply offer treatments.
It offers beginnings.
A Thoughtful, Evidence-Based Approach to Aesthetics
Before opening Archway, the founder’s own relationship with beauty and self-care was shaped by both curiosity and frustration.
They were drawn to aesthetics because of the joy it brings, seeing someone who has struggled with acne, pigmentation, or skin texture finally feel confident again after a minimally invasive treatment is deeply meaningful. At the same time, the industry felt overwhelming as a consumer.
Too many treatments.
Too many products.
Too many conflicting opinions.
There was a constant wish for a place where the noise would fall away, where someone could simply explain what works, what doesn’t, and why.
That experience shaped Archway Aesthetics.
Today, Archway takes an evidence-based approach, offering only treatments that are scientifically supported. Education and transparency are central to every visit. Rather than pushing services, the team partners with each Guest to build a plan that truly fits their needs.
Services Offered at Archway Aesthetics
Archway Aesthetics offers a full spectrum of medical aesthetic and wellness services, including:
Customized facials and chemical peels
Microneedling
Botox® and other neurotoxins
Dermal fillers and lip filler treatments + Biostimulators like Sculptra
PRP (Platelet-Rich Plasma) facials
Laser and light-based skin treatments
Broadband Light (BBL) therapy
Sciton Moxi laser treatment
SkinTyte light technology
…and more!
These services are designed to address concerns such as fine lines, uneven skin tone, acne scars, pigmentation, sun damage, and overall skin texture, always with an emphasis on natural-looking results.
Every Guest begins with a one-on-one consultation, where the team listens carefully and collaborates to create a personalized treatment plan that aligns with both goals and lifestyle.
The Challenges and the Team Behind the Vision
Opening a medical spa is complex, and Archway’s journey included construction delays, licensing hurdles, and moments of uncertainty.
What made the difference was the team.
Joy, the practice manager, brought decades of experience and helped shape early protocols and the Guest journey. Medical Director Joi provided confidence and steadiness through clinical leadership. Danielle, the master injector, and Nina, the advanced aesthetician, brought passion for natural results and individualized care. And Sofia, the receptionist, became an essential part of the experience, welcoming Guests with warmth from the moment they arrive.
Their belief in the vision kept Archway moving forward.
The Values That Guide Archway Aesthetics
From the beginning, Archway was built on three core Service Values:
Hospitality: creating meaningful “+1 moments” that go beyond expectations.
Culture: building a team environment where people feel respected and supported.
Trusted Advisor: offering honest, evidence-based guidance without pressure or sales.
These values guide every decision, every interaction, and every treatment plan.
What Guests Take With Them
Archway Aesthetics isn’t about being perfect, it’s about having confidence and creating the small moments of feeling like yourself again.
Life can be demanding. If Archway can offer a space where someone pauses, feels understood, and leaves a little lighter and more confident, then it has fulfilled its purpose.
That is why Archway exists, and that is the experience they hope every Guest feels from the moment they walk through the doors.
Because at Archway Aesthetics, every visit is treated as a beginning.
